Privacy Policy

Lindsey Sproulle Town Planning (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use and protect personal information when you visit our website
or engage our services.

1. Who We Are

Lindsey Sproulle Town Planning provides professional planning consultancy services across the UK.

If you have any questions about this policy or how we use your data, please contact:

Email: info@lindseysproulle.co.uk

2. Information We Collect

We may collect and process the following types of personal information:

Information you provide directly

• Name, email address and phone number
• Details submitted through enquiry forms or email correspondence
• Project information relevant to planning services

Information collected automatically

• IP address and browser type
• Pages visited and time spent on our website
• General usage data via cookies and analytics tools

3. How We Use Your Information

We use your information to:

• Respond to enquiries and provide planning consultancy services
• Communicate with you about projects or requests
• Improve our website and services
• Meet legal, regulatory and contractual obligations

We only use personal data where we have a lawful basis to do so under UK GDPR.

4. Lawful Basis for Processing

We process personal data under the following lawful bases:

• Legitimate interests: responding to enquiries and managing client relationships
• Contract: delivering services you have requested
• Legal obligation: where required by law
• Consent: for optional communications where applicable

5. Sharing Your Information

We do not sell your personal data. We may share information with:

• Professional advisers such as solicitors or consultants where necessary
• IT and website service providers
• Planning authorities and regulatory bodies where required

All third parties are required to respect the security of your personal data.

6. Data Storage and Security

We take appropriate technical and organisational measures to protect personal data from loss, misuse,
unauthorised access or disclosure.

Your data is stored securely within the UK or European Economic Area (EEA).

7. Data Retention

We only retain personal data for as long as necessary to:

• Fulfil the purposes it was collected for
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements

8. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent where applicable

To exercise any of these rights, please contact us using the details above.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO)
if you are unhappy with how we handle your data.

9. Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Last updated: 05/03/2026